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Products  /  Network Management  /  Outage Management

ACOS OM – Centralised and Comfortable Fault Documentation

The ACOS OM outage management module provides all the necessary functions for a standardised, industry-specific recording of faults and events occurring within a power grid. The acquired data are used as a basis for legally prescribed evaluations and for in-house reporting. Reactions to faults are documented in such a way as to be court-proof.


Support of Call Centres and Operative Staff
Faults, events and complaints can be recorded by means of predefined input forms (user-guided). Checklists are available for every kind of fault, to facilitate the description and classification of faults. This enables a systematic analysis of causes and the identification of the focus of faults, thus permitting a quick and targeted handling of faults and errors.

Analysis of Faults and Weak Spots
The data gleaned by means of fault analysis provide the basis for decisions on further activities and proceedings. Together with the equipment and resource management function, this function enables the allocation of faults to the individual pieces of equipment/installations, thus permitting an analysis of the weak points by means of a simple evaluation.

Automatic Reporting with Integrated Plausibility Check
One of ACOS OM’s focal advantages is that it enables the automatic operation of the reporting system prescribed by the German Federal Network Agency (Bundesnetzagentur) and of the fault and availability statistics of the German Federal Association of the Energy and Water Industry (BDEW). Its integrated plausibility check function makes sure that only accurate data are passed on to the aforesaid authorities.